Interac_TV service - designed for seniors
Senior-friendly, customizable and revenue-friendly TV designed specifically for senior communities
Let’s face it, TV is an important part of our lives. But if your senior living community is still stuck with cable or satellite TV, chances are good that neither you nor your residents are happy. In fact, in the most recent American Consumer Satisfaction Index, TV and Internet companies finished at the bottom among all industries.
CareConnect InteracTV is different. It’s the kind of television experience your residents (and their families) expect. In addition to crystal clear HD TV, there’s an interactive menu that lets residents:
- Sign up for community activities
- Click to call any number in the community phone directory
- True 1080p high-definition picture delivery, without the need for new set-top boxes
- TV and music channel lineups tailored to seniors
- DVR capability
- Fully customizable packages that can grow as you grow
- Integrated with CareConnect phone service to offer caller ID, nurse call and more
- A Customer Support Center that can troubleshoot, program favorite channels, change source selection and more – remotely, from our home office!
- The option to provide our exclusive senior-friendly managed remote to help residents navigate their TV options and features more easily
- And of course, the help or our onsite Technology Concierge to keep everyone happy.
InteracTV is also customizable, so each resident can upgrade his or her TV package – with no service contracts – or cancel at any time.
InteracTV is designed with you in mind, too. Here’s why you’ll love it:
- • It’s less work. No more waiting and service fees from local cable technicians – or doing their jobs for them! InteracTV comes with the support of our onsite Technology Concierge to handle virtually all TV issues and keep residents happy.
- • You’ll enjoy superior service. For issues that can’t be handled directly by the Technology Concierge, our technology allows us to troubleshoot, program favorite channels, change source selection and more – remotely, from our Network Operations Center.
COMING SOON! Full integration with CareConnect Smart E-Call! Residents can activate an alert from their TV remote.
 Customer Satisfaction With TV, Internet and Phone Service at 7-Year Low, Study Finds, NY Times.