How Important is Customer Service to Senior Living Communities?
Internet and cable companies are the 2 most hated industries in the country, and yet we rely on their products every day. Their services have become essential to our lives, but their customer service typically leaves a lot to be desired. So, how does that affect senior living communities? Simple. A large number of seniors are still adapting to our changing technology. They grew up in a world that is completely different than the one we’re in today, so it is no surprise that they can be more easily confused when dealing with a technology company.
Source: New feed