/Award-winning CareConnect is the nation’s only fully integrated suite of managed communication and entertainment services designed specifically for senior living communities. More than 100 communities across the country, and tens of thousands of residents, enjoy telephone, television, internet and safety services through CareConnect products.

Our Mission

“Our mission is to enrich the lives of our customers by developing and managing reliable, user-friendly, cost-effective solutions for communications and entertainment services – specifically designed with our end users in mind.” – Jerry Grove, President & CEO

CareConnect was developed by ESCO Technologies, LLC. The company was acquired in 2003 by current President and CEO Jerry Grove. At the time, the company provided telecommunications equipment and life-safety technology to hospitals and health care facilities. Driven by the belief that delivering outstanding technology services requires a true partnership between the service provider and the service recipient, Grove focused the company’s efforts exclusively on the rapidly growing senior living industry.

In 2005, ESCO Technologies merged with Setzer Corporation to further grow the company and develop the CareConnect brand. Setzer Corporation has been in business since 1947, and is comprised of ESCO Technologies, CTS Telecommunications, and Beacon Electrical Contractors. The combined organizations have annual revenues of over $80,000,000.

2011 winner of the prestigious Best-of-the-Best Award for Technology Adoption from the Assisted Living Federation of America (ALFA), The CareConnect program saves senior living communities the enormous expense of updating their communications infrastructure, while providing staff and residents with better services at a lower monthly rate.

“For over a year, we had been researching ways to replace our aging infrastructure. Every solution, except one, required a significant capital cost. ESCO delivered the solution with their Care Connect product. ESCO delivers – equipment, technology & service!”

Lynette Jagels, CIO & VP of Information Technology, Otterbein Retirement Living Communities, Lebanon, OH



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