29Mar2017

ESCO Technologies Acquires Emergency Response Solutions

Move Will Further Enhance ESCOs Award-Winning CareConnect Managed Services Solution for Senior Communities

Liberty Township, OH – ESCO Technologies, LLC announced it is acquiring Emergency Response Solutions (ERS), maker of ERS ECall. ERS Ecall is an Inovonics-based system with patented smartphone integration technology.

“The addition of ERS’s patented interactive wireless life safety communications system will certainly make ESCO a top contender for the emergency call system of choice in the senior living industry,” said Mike Halverson CEO president of ERS.

This move will allow ESCO to provide its own enhanced e-call product as part of its CareConnect managed services solution. CareConnect is the only integrated telecommunications suite designed specifically for the senior housing market, and includes residential and business telephone, TV, and Internet, as well as wireless nurse call systems such as ERS Ecall.

“One of the key elements to our continued success is having control of the technology that we deploy,” said ESCO CEO Jerry Grove. “Nurse call systems were the foundation of CareConnect. Acquiring ERS gives us the opportunity to bring the technology in-house and make it a truly seamless part of the CareConnect solution.”

ERS has been a pioneer in e-call technology and has over 50 years of experience in the security/life safety field, from product design to sales and service. Grove said the company plans to enhance ERS Ecall to better integrate it with CareConnect’s senior-friendly design and focus. Planned enhancements include:

  • Integration with CareConnect television service,
  • Integration with CareConnect’s managed TV remote, and
  • Free Wifi calling with a smartphone interface.
  • Android and/or Apple devices for caregivers to receive alerts with automatic updated reports and documentation.

The enhanced product will become the cornerstone of CareConnect Managed Ecall. This managed service solution that will include onsite support from CareConnect’s unique Technology Concierge, an ESCO employee who works onsite in senior communities to support CareConnect. The Technology Concierge will set up residents with their Ecall pendants and will monitor the system’s battery alert and replace batteries as needed – a critical step that can literally mean the difference between life or death.

The Technology Concierge will also perform regular system audits to check for issues like missing devices, as well as monthly testing of critical components – all tasks that would otherwise fall on overworked community staff.

Grove noted that the acquisition of ERS is just the latest major strategic investment by ESCO.

“Over the past 18 months, we’ve invested in larger office space, warehouse facilities and our NOC (network operations center),” he said. “And we have several more initiatives in the pipeline that we’ll announce soon. This reflects our growth strategy and commitment to being the premier single-source technology solution for senior living.”

CareConnect Managed Ecall is expected to be available for CareConnect customers immediately. ESCO will also begin work immediately on the planned product enhancement road map as the company strives to deliver unique features that customers have requested.

About ESCO Technologies

ESCO Technologies is the nation’s exclusive provider of an integrated suite of wholesale communications and entertainment solutions for the senior living industry through its award winning CareConnect product. The company also offers innovative telecommunications services for businesses and consumers, such as the Ubiquity Mobile cellphone service. For more information, visit careconnectbyesco.com.

 

24Mar2017

ESCO Technologies, Harbor Networks and Nauset Construction Form Unique Technology Partnership For Senior Housing

Alliance Will Bring Best-In-Class Managed Technology Solution to New Senior Community Construction Projects

Liberty Township, OH; Framingham, MA; Needham, MA – ESCO Technologies, LLC, Harbor Networks, Inc., and Nauset Construction announced they have partnered on a single-source managed services solution geared to new construction in the senior housing market.

The single-source solution will feature ESCO’s CareConnect – the only integrated telecommunications suite designed specifically for the senior housing market. It includes residential and business telephone, TV, Internet and nurse call/safety systems.

Along with customized technology, CareConnect also offers a unique “high-touch” service – the Technology Concierge. The Technology Concierge is an ESCO employee who works onsite at senior communities, assisting with everything from new resident setup to day-to-day questions like how to connect a new TV.

The partnership brings together the three distinct elements that go into the technology infrastructure of complex projects such as senior living communities: designing, building and implementation. Harbor Networks provides business consultation services for voice and data communications technologies. Nauset Construction is a construction management and design-build firm that excels at complex projects on challenging sites with aggressive time and budget requirements.

“It all started at a senior living trade show,” remembered Lou Lindsey, ESCO’s Director of Sales and Marketing. “The crowd at the show was not the right audience for my pitch, so I struck up a conversation with a couple of other vendors. That first discussion turned into many more, and they led us to conclude that we should form a triangular arrangement to capitalize on our strengths.”

Harbor Network’s President, Greg Bertschmann, agreed. “It’s a terrific value proposition for investors and developers. Instead of multiple providers operating in their own silos, you’ve got one team that offers best-in-class builders and technology implementation specialists, and a best-in-class technology solution tailor-made for these types of projects.”

“We’ve been delivering our solution for more than a decade,” said ESCO’s Lindsey. “And staying in sync with the construction and infrastructure side of these projects was always a challenge.”

“You’re talking about a multi-million-dollar investment, and you’re expected to stay, on time, on budget and deliver a resort-style entertainment and life-safety solution,” added Benjamin Goldfarb, VP Business Development of Nauset Construction. “You can save time and money if you have a seamless flow of information between all the players. Plus, I don’t think you could assemble another team that had the combined expertise we’re offering.”

About ESCO Technologies

ESCO Technologies is the nation’s exclusive provider of an integrated suite of wholesale communications and entertainment solutions for the senior living industry through its award winning CareConnect product. The company also offers innovative telecommunications services for businesses and consumers, such as the Ubiquity Mobile cellphone service. For more information, visit careconnectbyesco.com.

 About Harbor Networks

Harbor Networks is a communications systems integrator and managed solutions provider that offers business consultation services for voice and data communications technologies. Harbor Networks partners with resellers and solutions providers worldwide and has established a footprint in national and international theatres, with customers in 43 states and 15 countries. For more information, visit www.harbornetworks.com.

About Nauset Construction

Nauset Construction is a construction management and design-build firm run by industry veterans with a shared goal of providing an unparalleled positive client experience. Known for taking a collaborative approach throughout the project cycle, Nauset provides creative ideas and alternative methods that reduce cost and increase value to its clients, while creating lasting relationships. For more information, visit www.nausetconstruction.com.

 

 

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